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Why did my card get declined

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The most likely reasons for a card being declined are:

  • Insufficient Funds
    The account linked to the card may not have enough money to cover the transaction.

  • Expired Card
    The card might have passed its expiry date and is no longer valid.

  • Card Issuer Withholding Funds
    The card issuer may have withheld funds pending client confirmation that the transaction is legitimate.

What to Do Next

If your card is declined, we recommend the following steps:

  1. Contact Your Card Issuer
    Call your card issuer to confirm that everything is in order and that the attempted payment was genuine.

  2. Retry the Payment
    After confirming with your card issuer, you should be able to re-attempt the payment.

Need Further Help?

If you need any further assistance, please email us at hello@classfit.com.

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