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Can I get a refund if I drop out of a class?

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Sometimes plans change, and you can no longer make it to a class you’ve registered for. In this article, we’ll explain whether or not you can get a refund in different scenarios.

Finding Your Studio’s Refund Policy

When a studio or class organizer creates a class, they also set a refund policy. You can find the studio’s drop-out policy within the class details on any platform you book on—examples are shown below.

Refund Policy Types

Studios can choose from the following refund policies:

  • No refunds
  • Refund if replaced
  • 100% refund if the student drops out before:
    • 48 hours
    • 24 hours
    • 12 hours
    • 6 hours
    • 3 hours
    • 1 hour

What About If the Studio Cancels the Class?

If a studio cancels a class, you will automatically be eligible for a 100% refund.

Refund Process

If you drop out of a class and are eligible for a refund based on the studio’s policy, the refund will be processed automatically:

  • Paying with a membership or class pack: Your class credit will be refunded to your account immediately.
  • Paying electronically: Your refund will be automatically processed, but it may take 3-5 days for Stripe to complete the refund.
  • Paying offline: If you paid for a class outside of ClassFit, you will need to contact your studio directly to discuss refund options.

Need Further Help?

If you need any further assistance, please email us at hello@classfit.com.

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